1. Introduction
This Privacy Policy explains how FlipbookDIY ("we", "us", or "our") collects, uses, protects, and shares your information when you use our website and services ("Service"). We are committed to protecting your privacy and ensuring transparency about our data practices.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you register for an account or use our Service:
- Email address
- Username and display name
- Profile information you choose to provide
- Communication preferences
2.2 Content and Files
When you use our flipbook creation tools, we collect:
- Images, videos, and other files you upload
- Flipbooks and creations you generate
- Community posts and messages you share
- Feedback and support communications
2.3 Usage and Technical Information
We automatically collect certain information about your use of our Service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our Service
- Referral sources and search terms
- Usage patterns and feature interactions
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our flipbook creation tools
- Account Management: To create and manage your user account
- Communication: To respond to your inquiries and provide customer support
- Personalization: To customize your experience and recommend relevant features
- Security: To protect our Service and users from fraud and abuse
- Analytics: To understand how our Service is used and improve functionality
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who help us operate our Service, such as:
- Cloud hosting and storage providers
- Email service providers
- Analytics and monitoring services
- Payment processors (if applicable)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protecting our rights and property
- Ensuring user safety and security
4.3 Community Features
When you participate in our community features, certain information may be visible to other users, such as your username, profile information, and content you choose to share publicly.
5. Data Security and Protection
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage and backup procedures
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at the email address provided in the Contact section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze usage patterns and improve our Service
- Provide personalized content and features
- Ensure security and prevent fraud
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.
8. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Service after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@flipbookdiy.com
Subject Line: Privacy Policy Inquiry